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Terms of service

Welcome to Dua Luxe Atelier. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or making any purchase.

1. General

These Terms apply to all users of the website, including browsers, customers, and contributors of content.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Products and Services

  • All products listed on our website are subject to availability.

  • We reserve the right to limit or discontinue any product at any time without prior notice.

  • Product descriptions and images are for illustrative purposes; slight variations may occur due to lighting or display settings.

3. Pricing and Payments

  • All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.

  • We reserve the right to update prices at any time.

  • Payments are accepted through secure and verified payment gateways.

4. Order Acceptance and Cancellation

  • Once an order is placed, you will receive an email confirmation.

  • We reserve the right to cancel or refuse any order if we suspect fraudulent activity or incorrect information.

  • Orders cannot be canceled once shipped.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information regarding processing times, delivery timelines, and charges.

6. Returns, Exchanges & Refunds
  • We offer exchange only if the product received is defective or incorrect.

  • No returns or refunds will be accepted otherwise.
    Please review our Refund & Return Policy for complete details.

7. User Conduct

You agree not to use the website or its content for any unlawful purpose, including:

  • Violating any local, national, or international laws

  • Infringing upon our intellectual property rights

  • Submitting false or misleading information

  • Uploading viruses or malicious code

8. Intellectual Property

All content on this website — including text, images, designs, and logos — is the property of Dua Luxe Atelier. Reproduction or unauthorized use of our content is strictly prohibited.

9. Limitation of Liability

Dua Luxe Atelier shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Any changes will be posted on this page with the updated date.

11. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:
📧 Email: shop@dualuxeatelier.com
📞 Phone: +91 9990004507